# Support — Keel 5.3.2, Web Studio & Ilura Storefront

Canonical URL: https://iluratechnology.com/support/
Direct engineering support email: mertcanbasak@iluratechnology.com
Current App Store release: Keel v5.3.2 (https://apps.apple.com/app/id6786659713)

## 1. Keel 5.3.2 for iPhone & iPad (App Store)
- **Getting started:** Keel opens straight to your books with zero bank login required. Use the + button on the 1-Line Gloved-Thumb Dock to create quotes or invoices, scan receipts with on-device OCR, or log business mileage.
- **Pricing & Restore Purchases:** Keel Core is Free ($0); 5-Folder Pack is $49.99 (one period); Keel Lifetime is $299.99 (pay once, no subscription). To restore a purchase on a new iPhone or iPad, sign in with the same Apple Account and tap **Restore Purchases** on the upgrade screen.
- **5-Folder Accountant Records Pack & CSV Export:** Export standard CSVs anytime or generate the 5-Folder Statutory Pack (`01_Income`, `02_Expenses`, `03_Mileage`, `04_Tax_Summary`, `05_Receipts_Manifest`) sealed with a cryptographic BLAKE3 `MANIFEST.txt` across the US, UK, Canada, Australia, and New Zealand.

## Pricing & Plans (USD — No Subscription, Current Release v5.3.2)
- **Keel Core — Free ($0):** Everything you run the work with, every day. No trial clock, no invoice limit, no subscription. Includes: 1-Line Gloved-Thumb Dock & Active Job Magnet; Unlimited estimates, quotes and invoices; On-device receipt OCR, filed under the job; Customer files: every job, invoice and expense per customer; Import your history from other apps (CSV / ZIP); Business mileage logbook.
- **5-Folder Pack — $49.99 (one period):** The official 5-Folder Statutory Pack for one period (monthly, quarterly, annual or multi-year), bought once when you need it. Includes: Tax return worksheets and mileage log for your country (US Schedule C, UK HMRC SA103S/F & MTD VAT, CA T2125 & QC TP-80-V / FPZ-500-V, AU BAS, NZ IR3 / GST101A); Income proof PDF for banks, landlords and lenders; Customer and job profitability records; Receipts and invoices vault; Accountant software import CSVs (QuickBooks, Xero, FreeAgent).
- **Keel Lifetime — $299.99 (pay once, one-time payment):** Every 5-Folder Pack, for every period, for life: the price of six packs, paid once with no subscription. Includes: Every 5-Folder Statutory Pack, every period; Your logo, brand colour, signature and invoice templates; Custom invoice numbering, no "Made with Keel" footer.
- **Web Workspace (Keel Studio):** Open-access browser calculators and 5 free iCloud workspace saves at https://iluratechnology.com/keel/workspace/; pairing with the free iPhone app unlocks unlimited workspace saves at $0/month.
- **Pricing note:** Prices in USD. The App Store shows your local price before you buy. Canonical pricing page: https://iluratechnology.com/pricing/ (Markdown: https://iluratechnology.com/pricing.md).

## 2. Keel Web Studio & Free Browser Calculators
- Open https://iluratechnology.com/keel/workspace/ or https://iluratechnology.com/tools/ (Invoice Generator, 2026 Mileage Deduction Calculator, 2026 Self-Employment Tax Calculator, Australia 10% GST Calculator) with zero login wall at entry.

## 3. Ilura Storefront, CSV Migration & Split Inbox
- Import existing service items and clients from QuickBooks, FreshBooks, Jobber, Joist, or Excel in 60 seconds via https://iluratechnology.com/#storefront or https://iluratechnology.com/#apps.

## 4. Contact & Reporting a Problem
- Email mertcanbasak@iluratechnology.com with your device model, iOS or browser version, and a brief description of what happened. Operated by Ilura Technology OÜ, Sepapaja tn 6, 15551 Tallinn, Estonia.